Thread: my customers are the stupidest people known to mankind

I just had some clueless fuck come over to the pharmacy and bug me and ask me where the tylenol infant drops were. Normally I would just say "isle 4, right hand side" but I watched the idiot look for them (and stare right at them) for about 10 minutes before he came over and asked me where they were. I walked out and showed him and he said "oh I didn't see them!" And I just thought "yeah right." The majority of our patient base is just as dense. Anybody else work a customer service job and want to mow down idiots with a machine gun?

Two summers of it and it nearly killed me. Never again.

Working in retail/customer service really makes you hate and want to kill people.

Well he only picked up the box and looked at it and put it back on the shelf. I think people are just so used to just "seeing" things and not reading labels or anything. There are people who legitimately don't see things, but when he picked it off the shelf and looked at it, that really set me off.

coqauvin: had I been in your situation, me being the careless ass I can be at times, probably would have let somebody get hurt. I'm an ass like that.

The thing that set me off and made me as ticked off as I am, is some old lady called and yelled at me because her doctor never called in a prescription for her "runny sneezy nose." I assured her the doctor hadn't called in anything, and I doubt he would for what she had, common sense would have told anybody an anti-histamine would have been the best bet, and there are at least 4 or 5 different over the counter anti-histamines that are inexpensive anybody could afford. After telling her that the doctor never called anything in, she insisted she wanted to talk to "Kerry, Jacking, or Lisa, because they know what they are doing." It was at that moment I wanted to tell her "look you ignorant bitch, do you think I would be allowed to work with your medication if I didn't know what I was doing?" Too bad for her, neither of those 3 mentioned were working, so I told her they'll be back next week (even though they'll be back friday) if they wanted to speak with them.

I'm very bitter tonight.

Originally Posted by coqauvin

I can sort of relate - my sister's name is Kyla, and she is constantly being called Kyle, Skyla, Tyler, Ty, Kyra - pretty much every variation on the name you could possibly have without hitting the right one - and it drives her completely crazy. Even being the schadenfreudistic younger brother, I always call her by her real name (now).

That's another thing my patients do, my name is Steven, but when I answer the phone and say "blablabla Pharmacy, This is Steven, how may I help you?" and they always say "Hi David."

Somebody had the nerve to call me Michael once as well.

I'm accustomed to stupid customers by now, but I still remember the first one I encountered.

Some uppity southern belle and her friends that look just like her came into the deli asking for a chicken sandwich. I respond by telling her we had grilled chicken, fried chicken, and chicken salad, and asking her which one she wanted.

"Uhhh...just chicken, please."

Slightly annoyed by the woman, I repeat what I had said. I got the same response. After telling her to wait a moment, I went into the kitchen and retrieve samples of the grilled and fried chicken. Through the order window I see that my assistant manager was attempting to get her order as well, with no luck. I returned with the samples, asking her which one she would prefer. She couldn't even tell by the meat's appearance, so I just told her to sample each piece and tell me what she wanted.

In the end she got a turkey sub.

Originally Posted by red_spyder

i have a real job

Congratulations. Nice to know you can do something.

Originally Posted by red_spyder

i have a real job

Polishing dicks isn't a real job by most people's standards.

Originally Posted by dudeman

Slightly annoyed by the woman, I repeat what I had said. I got the same response. After telling her to wait a moment, I went into the kitchen and retrieve samples of the grilled and fried chicken. Through the order window I see that my assistant manager was attempting to get her order as well, with no luck. I returned with the samples, asking her which one she would prefer. She couldn't even tell by the meat's appearance, so I just told her to sample each piece and tell me what she wanted.

In the end she got a turkey sub.

Oh man, I used to work in a grocery store Deli, and it was painful trying to get people to make up their mind. In the end I just picked something and made them take it.

I have to deal with my mom on a daily basis, so don't complain.

Yes I have to deal with my own mom on a regular basis, but this is about customers for who you work for, not about mothers.

My mother is just as bad as these morons, but she's my mother, so I don't complain.

I love getting neg rep for no reason. Ah the internet is amazing..

Without a doubt this post will also get neg repped.

Originally Posted by Janglez

I love getting neg rep for no reason. Ah the internet is amazing..

Without a doubt this post will also get neg repped.

People actually use that shit?

What I really hate is when I'm working at the grill and people bitch about not getting something they didn't order even though they thought they did.

It irritates me.

I have not had the misfortune of meeting with an idiot or jerk. Everyone is respectful and courteous. Very chill job.

I worked at Walmart for a summer. Pretty much 'nuf said.

The incident that stands out in my mind is the middle aged soccer mom with the cookware to return. She came in with some pots and pans in a Walmart bag, tags still on (so they were actually from our store, unlike most returns we got). I was filling in for the door greeter's break, so I just said "Hi, would you like to return those?" and she said yes. So I told her I had to put a sticker on the bag to denote them as returns on her WAY UP TO THE SERVICE DESK, and she said OK. So, I put the little green sticker on the bag and told her she could HEAD OVER TO THE SERVICE DESK.

She just stood there.

I asked if she needed anything else. She gets all snappy with me and said "Well my money back would be nice."

I told her that THE SERVICE DESK does that. In response I got "Why did you have to do anything with it then?" I explained that people needed to see the sticker so they'd know she was returning merchandise rather than needing to check out. This got "Do you call ALL of your customer's theives?"

?????????????????????????????????????????????????? ?????

At that point I paged the manager over, who the lady proceeds to go off on for a good 10 minutes about how she just wanted to return these pots, they weren't what she needed, I said I'd do the refund but then I accused her of stealing the pots instead when I'd put the sticker on the bag in the first place, and why couldn't she just get her money back, she had her receipt RIGHT HERE!!!

The manager says "Ma'am, the service desk handles returns. Karl is just filling in for the door greeter's lunch. Why don't I take you up there so that you can return those items".

She then looks at me while saying to my mgr "Well, why couldn't this little SHIT just have said that in the first place?"

They walk among us every day.

Originally Posted by Cryptic

I worked at Walmart for a summer. Pretty much 'nuf said.

The incident that stands out in my mind is the middle aged soccer mom with the cookware to return. She came in with some pots and pans in a Walmart bag, tags still on (so they were actually from our store, unlike most returns we got). I was filling in for the door greeter's break, so I just said "Hi, would you like to return those?" and she said yes. So I told her I had to put a sticker on the bag to denote them as returns on her WAY UP TO THE SERVICE DESK, and she said OK. So, I put the little green sticker on the bag and told her she could HEAD OVER TO THE SERVICE DESK.

She just stood there.

I asked if she needed anything else. She gets all snappy with me and said "Well my money back would be nice."

I told her that THE SERVICE DESK does that. In response I got "Why did you have to do anything with it then?" I explained that people needed to see the sticker so they'd know she was returning merchandise rather than needing to check out. This got "Do you call ALL of your customer's theives?"

?????????????????????????????????????????????????? ?????

At that point I paged the manager over, who the lady proceeds to go off on for a good 10 minutes about how she just wanted to return these pots, they weren't what she needed, I said I'd do the refund but then I accused her of stealing the pots instead when I'd put the sticker on the bag in the first place, and why couldn't she just get her money back, she had her receipt RIGHT HERE!!!

The manager says "Ma'am, the service desk handles returns. Karl is just filling in for the door greeter's lunch. Why don't I take you up there so that you can return those items".

She then looks at me while saying to my mgr "Well, why couldn't this little SHIT just have said that in the first place?"

They walk among us every day.

Your parents misspelled Carl.

Originally Posted by jack burden

It happens sometimes. Nothing is more annoying than a whiny employee who bitches about everything and thinks he is better than those he serves.

I don't think I'm better, I just think it's annoying when people don't read packaging more correctly.

And nothing is more annoying than a troll (like you) who shits up every thread in the forums with his bitching about peoples bitching. You are at my level with your post, bitching about people who bitch? Class act move there buddy.

Originally Posted by jack burden

Don't be a cunt. I am criticizing everyone who bitches about their customers. People miss the obvious sometimes. Only when the customer is a jerk does it even make sense to be whining.

Yes sir. You did miss the obvious. He said you bitch about people's bitching in every thread...not just this one.

He's right. You are a troll. A bad one at that. Like HYD bad.

Originally Posted by jack burden

I understand that's a lot for me to ask, so I will settle for half an inch.

well, that's as long as it is anyways.

(ba-chink)

Originally Posted by jack burden

As soon as you take your cock out of Kal El's ass I will stop complaining. I understand that's a lot for me to ask, so I will settle for half an inch.

This is what I'm talking about.

Your whole purpose on this site the whole time has been to pop in every few days and troll.

And I'm not defending Kal El. I'm not supporting him. I'm just pointing out that you missed something. There are times when I've though he was a fucking moron. Those are the times that I just don't post instead of whining about it like you do. Every time I post you bitch and moan about it. Get a fucking clue. Really.

Originally Posted by sycld

well, that's as long as it is anyways.

(ba-chink)

Now jack, that's how you do it. That post deserves a rimshot. (Both ways.) (No homo)