new harddrive came in today :\

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06-19-2009, 03:09 PM
Ebola

new harddrive came in today :\

I ordered a 1TB external harddrive, 2 wireless routers, a WD 1TB internal HD, and a Rosewill external enclosure 2 nights ago, and it came in today shipped UPS. Opened the box, and dug down to my harddrive (wrapped in bubbled wrap) with an entire side of the bubble wrap completely flattened. One of the bubbles completely blew out and you can stick your finger through the entire bubble hole without a problem. Get it out of the wrap and the antic static bag has dimples in it (most likely from the circuit board). I am incredibly nervous about whether this harddrive will work or not, and am going to really pissed/disappointed if it is fried, and am leaving to go out of the country in a like 5 days and dont really want to have to deal with the RMA bullshit to replace it ontop of leaving for vacation. Im currently formatting the one external and its literally taking forever and I dont want to plug this 1TB WD in until the other is done formatting. It just got to 12% completion and its been about an hour. This is I think the 5th order on harddrives Im made from newegg and never experienced anything like this. The box doesnt really look damaged, and neither was like anything else in the shipping box and I honestly cant think of any reason how or why an entire side of the harddrive's bubble wrap was completely popped other than it got dropped prior to being put in the box.

http://g.imagehost.org/0656/DSC_0082rs.jpg
http://g.imagehost.org/0867/DSC_0084rs.jpg
http://g.imagehost.org/0278/DSC_0086rs.jpg
06-19-2009, 04:17 PM
sycld

I wonder how long until we say "Wow, I remember when 1TB harddrives were big, and now 800 TB harddrives are standard..."
06-19-2009, 04:36 PM
MrTroy

The bubble wrap looks fine to me, just because one has a hole in it means nothing. And pointy portions of circuit boards DO leave indents on the static resistant bags, I would say you are probably OK.
06-19-2009, 06:27 PM
Ebola

Quote:

Originally Posted by MrTroy

The bubble wrap looks fine to me, just because one has a hole in it means nothing. And pointy portions of circuit boards DO leave indents on the static resistant bags, I would say you are probably OK.

All the bubbles on the one side of the harddrive were all flattened/popped. I put the harddrive into the external case I got and it seems to be working; recognized properly in device manager. I havent formatted it yet because Im still reformatting this other external harddrive. Once its done Im probably going to drop this WD into my computer install vista, pull my 500GB and drop it in the external case leaving the 250GB for my torrents, and the 1TB seagate as a backup drive.

I will be returning the Rosewill external harddrive case though; the right blue LED is broken :[
06-19-2009, 06:59 PM
ephekt

If you're paranoid run spinrite on it and RMA if it finds any bad sectors. Or just RMA it.
06-19-2009, 09:31 PM
jojo

Anyone else thinking if the box is perfectly ok that someone packing boxes for newegg just couldn't resist the urge to pop a few bubbles not realizing it would nearly cause the person receiving it to have a heart attack in fear of damaged goods?
06-20-2009, 11:30 AM
TPLefever

Hey, I don't blame you one bit for being concerned, it almost looks as though it had some weight sitting on it for a while, or even some weight dropped onto it. Hope it works.
06-20-2009, 01:40 PM
Ebola

Quote:

Originally Posted by jojo

Anyone else thinking if the box is perfectly ok that someone packing boxes for newegg just couldn't resist the urge to pop a few bubbles not realizing it would nearly cause the person receiving it to have a heart attack in fear of damaged goods?

Because that happens all the time. Its also not like its common for harddrives to be damaged in shipping or arrive broken. The box had the tape at the bottom broken on the sides and the sides of the box had creases on them. The entire side where the harddrive was had all the bubbles popped; nobody does that or just happens to grab a sheet of already popped bubble wrap and then wrap it perfectly so that the popped ones are all on one side of the harddrive and on the outside.

Quote:

Originally Posted by TPLefever

Hey, I don't blame you one bit for being concerned, it almost looks as though it had some weight sitting on it for a while, or even some weight dropped onto it. Hope it works.

Thankfully its working. When I made the order I wanted to ship it by FedEx because UPS is pretty notorious for delivering broken harddrives and even on their site it says that all packages are subject to at least a 6ft vertical drop, but it was going to cost $45 to ship a package from newegg in NJ to MD with FedEx and $9 to do it UPS.
06-20-2009, 08:49 PM
ephekt

Quote:

Originally Posted by Ebola

When I made the order I wanted to ship it by FedEx because UPS is pretty notorious for delivering broken harddrives and even on their site it says that all packages are subject to at least a 6ft vertical drop, but it was going to cost $45 to ship a package from newegg in NJ to MD with FedEx and $9 to do it UPS.

Hard drives are built to withstand upwards of 300 Gs of shock, so even a 6 ft. drop is not going to hurt a properly packaged drive. If you're worried about packing I'm not sure why you'd order from Newegg.