Thread: Picked up some bad spyware... cant get rid of it..

Did the restore, ran Ccleaner. and ran malware bytes. Seems to be gone.

Now while I have you guys here. I have another problem. Im not sure if it has to do with firefox, or just my computer. When Im on youtube, or another video site, the sound will stop working after I play a video or two. And will not work on any more videos until I close the browser and re-open it. Anyone know wtf this is about?

I would first suggest reinstalling the browser, but if that doesn't cut it, check for Windows Updates and then finally see if your sound card / chip drivers are up to date. Remember to back up your profile, or at least export your bookmarks.

It could also be a codec problem. I would suggest using either K-Lite Codec Pack or the Combined Community Codec Pack (CCCP).

Glad to hear you got rid of the malware.

Originally Posted by Anonymous d

Did the restore, ran Ccleaner. and ran malware bytes. Seems to be gone.

Now while I have you guys here. I have another problem. Im not sure if it has to do with firefox, or just my computer. When Im on youtube, or another video site, the sound will stop working after I play a video or two. And will not work on any more videos until I close the browser and re-open it. Anyone know wtf this is about?

Mine does this too sometimes, I'll get like a second of audio and maybe 3 seconds of video then it just stops.

Originally Posted by Oats

Mine does this too sometimes, I'll get like a second of audio and maybe 3 seconds of video then it just stops.

Ill get the full video no matter what. Its just sometimes the sound will stop. It will stop sometimes if I try and move the slider back in the video too.

Originally Posted by Anonymous d

Did the restore, ran Ccleaner. and ran malware bytes. Seems to be gone.

Now while I have you guys here. I have another problem. Im not sure if it has to do with firefox, or just my computer. When Im on youtube, or another video site, the sound will stop working after I play a video or two. And will not work on any more videos until I close the browser and re-open it. Anyone know wtf this is about?

Happens to me too. My fix is to get into the task manager and end a process called "avgnsx.exe". It is an AVG anti-virus network service, but ending the process fixes the problem. It is strange, though, because the process is using a tiny amount of resources, and immediately restarts itself when it is ended, but ending it once will fix the problem. Maybe you have something like that going on...