So I got a zune last month for my birthday/christmas and I installed everything on it perfectly fine. I was able to make an account and able to upload songs to it and stuff like that. Now for some reason everytime I try to click on the software to play music on my computer or upload a file of songs, it just shows the mouse loading thing and then disappears. I've tried to uninstall it, but everytime I click on it on the add/remove program it freezes the program and all I hear is the bing sound whenever you try to do something but won't allow you to. So what exactly is going on?