"The manager just took my money and won't give me my money back, trying to make me get something off the menu that I don't want," Goodman said in one of the 911 calls. "I ordered chicken nuggets. They don't have chicken nuggets, and so I told her, 'Just give me my money back,' and she tells me I have to pick something else off the menu. She is not going to give me my money back, and she don't have the right to take my money."

Or...

Da managa took my mony an won give it back. She try make me give somethin ought da menu but tolds her I don wan dat shit.