Nintendo's customer service is just the opposite. When I called them the other day about a malfunctioning Wiimote, they took me step by step to try to fix it. When nothing worked, the guy asked me how long I've had it.

"Uh, let's see, I got it around four or five months ago."

"Err...let's just say you've had it for three so you're still under warrenty," he responded.

Within two days they sent me a new Wiimote and had me send the old one back. Thanks Nintendo.