I bought Guitar Hero: World Tour from Best Buy on 10/26. The guitar was fine at first but now only properly registers up-strums and only occasionally registers a down strum. Looks like I'm going to be taking it back to Best Buy and exchanging it for a whole new kit which kind of sucks for both me and Best Buy, because Red Octane's warranty site explains that _I_ am responsible to pay for shipping on their defective product to get it to them, and I need to wait 2-3 weeks for a returned working product. That isn't going to fly. What the good companies do is SEND you a working unit, with a pre-paid return label. Even barring that, the guitar and drum problems are known issues and widespread, they should have a special site set up to deal with this shit

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